About

About what we doAims & valuesRelational ProximityAbout our teamWhat people say

Relational Schools Data Privacy Notice 

What is your personal data? 

We collect and store personal contact data (any data relating to you as a person such as name, address, telephone number, email address and bank details) and research data (any personal data gathered for research purposes).

How do we use your personal contact data? 

All information we hold concerning you as an individual supporter will be held and processed in accordance with the provision of data protection legislation. This means that we will update your personal data when necessary, we will store and destroy securely only the information you have provided, and protect your personal data from loss, misuse and unauthorised access.

How and why do we process your personal contact data? 

By processing the data you have provided us we can keep in touch with you through newsletters and provide you with information on resources and events. If you are a regular financial supporter or have made a financial donation, we need to store your financial details in order to make Gift Aid claims and make sure your donation is processed properly.

If you make a financial donation on our website using PayPal, you can read more about their privacy statement here: www.paypal.com.

If you sign up for our email newsletters, your email address will be automatically stored in our contact list. We only sign up people for our e-newsletters with their personal consent, and you are free to unsubscribe or change your contact settings at any time (please press ‘unsubscribe’ in the footer of our newsletter).

Your personal contact data will only be shared amongst the staff of the Relationships Foundation n order to carry out a service to you and will not be shared with other charities or companies for marketing services. We will not, without your consent, share your contact details or any other personal data to any third party outside of RF except in circumstances where;

• We are required to do so by law
• We transfer your contact details to our email platform in order to send out tailored emails to you (Mailchimp)
• When transferring your name and values of donations you have given us to HMRC in order to reclaim gift aid, where appropriate

You have the following rights under GDPR:

• To request a copy of your data that Relational Schools holds of you
• The right to request an update of your personal data
• The right to request your personal data to be erased when it is no longer necessary for us to store it
• The right to withdraw your consent to processing your data at any time
• The right to lodge a complaint with the Information Commissioners Office.

Research Data

Any such data is held by consent, usually given at the point of data collection (i.e. a respondent filling out an online survey) or prior through a rigorous ethical permissions process undertaken with the schools or other organisations we work with. For further information regarding this process and our broader approach to research ethics, please read our policy document here:

Data security

1. Relationships Foundation collects and holds qualitative data (face-to-face interviews, focus groups etc) or, primarily, empirical data using our secure online platform (rView): Survey data is collected through that platform or through secure transfer between an organisation and our data handling teams. They utilise programs that have numerous anti-hacking measures, firewalls, and constant security scans.
2. We store personal data on encrypted hard drives, and anonymise the data for analysis on our computers.
3. That information still belongs to research participants and one can withdraw consent for us to hold your information in accordance with our stated policies.
4. That said, we do not store name or contact details in the same place as survey data. Once in our system, survey responses are identified by a unique ID number. Names and contact details are stored separately.

Provision of personal information to third parties and cross border data transfer

Unless we are required to disclose personal information by law, Court or arbitration proceedings, by a regulatory authority, under regulations or to fulfil a professional duty, research data will only be used by, or disclosed to, persons working at or for the Relationships Foundation and our contracted service providers. We will only disclose personal information to third parties, without your consent, if authorised by some other law.

It may be necessary for us to transfer personal information we hold about you to an organisation outside the United Kingdom.

In order to achieve our purposes as outlined above, we may disclose anonymized research data to third parties such as our agents or service providers. While we cannot guarantee the security of this information, we will use all reasonable endeavours to ensure the third party protects the personal information from unauthorised use or disclosure (data breach). If we become aware of a data breach from the third party, we will notify you of the data breach and will endeavour to work with you to limit the potential impact.

We may transfer to people in foreign countries any of research data to fulfil the purposes set out in this Privacy Policy, for example to:

• Work on assignments where their international expertise is required to complete the assignment
• Utilise the skill sets and staff capacities of partner organisations who work on projects and assignments in differing contexts.

In many cases the transfer will be necessary for the performance of our contract with you or for the implementation of measures taken in response to a request by you or for the performance of a contract with a third party which is concluded in your interests.

In this either case:

(a)   We do not share personal data with any other organisation (unless stated clearly in the consent);  or

(b)   we consider these service providers are bound to legislation similar to the United Kingdom’s own strict laws and our own ethical framework and processes; we have a contractual mechanism with them to enforce your rights.

Furthermore,

1. If we are conducting a survey on behalf of another organisation, the final information returned to the client organisation is completely anonymous unless otherwise stated in the consent and it will never have your name on it unless you have chosen to reveal your identity during the survey.
2. We use current best practice and a mathematical algorithm to ensure that no individual can be identified from the trends and statistics in our publications. We select quotes sensitively and publish under pseudonyms.

Contact:

In case you wish to contact us directly, or exercise any of the above mentioned rights – please contact us at

mailto:r.vink@relationshipsfoundation.org +44 (0) 1223 909 408